08-13-2018 12:43 PM
Whenever I film, the camera will freeze. Is there a fix to it?
08-13-2018 02:11 PM
What camera, how long does it work before freezing? Do you get an error message?
08-13-2018 04:47 PM
I use the Canon T6i and I think around 7 minutes or so, but it's random. No error, it just freezes, so I have to take the batteries out and then turn it back on.
08-13-2018 04:57 PM
There is something wrong, call Canon and try to send it back if it is in warranty.
08-13-2018 06:05 PM
Sometimes it makes a shutter noise and it will stop filming or freeze. Is it because I messed around with the options on the camera or is there something wrong with the camera itself?
08-13-2018 09:01 PM
Do you have a compatible memory card?
Did you format the card in the camera prior to first use?
08-14-2018 09:07 AM
You can try to reset the camera, but if you call Canon they will walk you through all this to see what exactly is wrong.
08-14-2018 07:45 PM
thank you.
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