My printer is brand new and I can't copy anything or print from any applications. I am able to print photos from Picasa as an example so the ink is fine. But when printing documents, the paper just comes out blank. Same for copying. I have Window...
Thank you. I did that test yesterday. The PGBK does not show up at all on the check nozzle report. That explains why no text but the photos print fine. I did the cleaning already. I contacted the support team yesterday as well. Waiting to hear ...