I just purchased 6D Mark II planning to use Raw & JPG. My iMac computer is a little old and still running on El Capitan. Everything works for the 6D MII except Raw photos. Says it is not supported. Called Canon and Apple. They say it is an opera...
Update: After talking to six Apple techs over 3 days, we ended up repaired my photo library and all seems to be working OK. We used the Photos library repair tool. To use that tool, you hold down the Option-Command while you open Photos and it take...
thanks for the info. This morning I was attempting to edit Raw files in Photos on my MacBook Pro running High Sierra. It keeps freezing up and have to do a Force Quit. What the heck! Apple is pushing me to Lightroom...
I've tried a few times but did it again to please you. When I click on the Free Upgrade and Download for High Sierra, it says "We could not complete your purchase. This version of macOS 10.13.3 cannot be installed on this computer." I only wish. T...
That explains why El Capitn works with the first 6D and not the Mark II. Canon told me my call was not rare. He gets them every day from folks with older computers. My iMac is too old and won’t upgrade to Sierra or High Sierra. Sadly. I had hoped...
