03-09-2018 08:03 AM - edited 03-09-2018 08:05 AM
I am having this problem with the PIXMA MX 490 PRINTER. I use wireless laptop, and windows 10. Can anyone help as there is no other computer.
03-09-2018 10:08 AM - edited 03-09-2018 12:20 AM
Try bouncing the Print Spooler Service. That usually resolves the issue.
In case you aren't familar with the "bounce" term, that means stop and restart.
Start button > type services.msc and press the enter key.
03-13-2018 08:32 PM
Check your ink. Is one or more of the cartridges indicating low? Chances are one (or more) has actually run out. It's not telling you this because of a glitch in Canon's drivers that they haven't bothered to fix. Replace the ink tanks -- start with the one indicating the lowest level -- and retry. Resetting the print queue as others suggest is only a temporary fix. The permanent fix is in Canon's hands.