Canon Community Canon Community
 


Reply
New Contributor
Posts: 1
Registered: ‎03-09-2018

another computer using printer?

[ Edited ]

I am having this problem with the PIXMA MX 490 PRINTER. I use wireless laptop, and windows 10. Can anyone help as there is no other computer.

 

Valued Contributor
Posts: 475
Registered: ‎11-19-2017

Re: another computer using printer?

[ Edited ]

Try bouncing the Print Spooler Service.  That usually resolves the issue.

 

In case you aren't familar with the "bounce" term, that means stop and restart. 

 

Start button > type services.msc and press the enter key.

 

print.png

 

 

Rick
Bay Area - CA
~6D2 (f/w 1.0.4) ~16-35mm f2.8L II, 50 f1.8 STM, 85 prime USM, 70-200 f2.8L IS II ~70-300 USM II ~Sigma 24-70 f2.8 Art (f/w 2.01)
~Sigma 150-600 C + TC1401 1.4x (f/w 1.03) ~Speedlite 430 EX II ~DxO PhotoLab Elite ~Windows10 Pro nVidia GPU 1803
Highlighted
New Contributor
Posts: 2
Registered: ‎01-27-2016

Re: another computer using printer?

Check your ink.  Is one or more of the cartridges indicating low?  Chances are one (or more) has actually run out.  It's not telling you this because of a glitch in Canon's drivers that they haven't bothered to fix.  Replace the ink tanks -- start with the one indicating the lowest level -- and retry.  Resetting the print queue as others suggest is only a temporary fix.  The permanent fix is in Canon's hands.

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement