10-21-2019 11:31 AM
Help! I am trying to set up my new printer and I am able to print just fine, but when I try to scan and send an email, I am getting errors constantly! I have logged into the "UI" and messed with the settings, setting up the SMTP for gmail (smtp.gmail.com), but everything I do does not seem to work. My latest error is #753, TCP/IP error; however, when I check the IP address, it matches. Does anyone know what I am doing wrong? If you have tips or screen shots on how it should look for gmail accounts, please send! I appreciate ANY assistance that can be given! Thank you!
10-21-2019 03:54 PM
The error can indicate a network connection issue. Please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays). A representative will be able to provide further troubleshooting assistance.