09-22-2017 09:56 AM
Hello,
I just received my flash repair from canon. With the flash (working now super well), there is a sheet of paper were is explained the problem.
They says : " the flash assembly did not operate properly (...) it was replaced."
I don't understand what is the flash assembly ? Is it the mother board of the flash ? Is it something else ?
Does anyone have an idea ?
(it's a 600ex-RT flash).
09-22-2017 10:59 AM
I would guess the high voltage supply and the tube, as opposed to the interface electronics.
09-22-2017 05:36 PM
Canon calls everything an assembly, even a battery door is a battery door assembly. Without spelling it out on the paper one can only guess. My guess would be it was the Flash tube reflector assembly.
09-22-2017 10:15 PM
lol, ok .
So no way to know what was the real issue with my flash, why it happened hand what did they really change !
Because, tell me if I am wrong, there is no way to contact the technician directly, and the Chat service and the Call service are not technician ....
10-12-2017 09:28 AM
10-12-2017 10:57 AM
The flash didn't stay in ETTL , always comes back to TTL , and fire at 100% power each time .
10-12-2017 12:46 PM
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.