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imageFORMULA R40 Remove old software before installing the new one?

Kathleen73
Apprentice

I have purchased a new Canon R40 scanner. I have had one that I purchased three years ago, but it  was involved in that software problem and wouldn't work. My question is, do I need to remove the old scanner and Capture Touch from my computer before I install the new scanner?

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

I would recommend removing the previous scanner before reinstalling the new one. This will insure it does not add an extra copy of the scanner onto your computer. 

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