Need help with registering image formula DR-G1130 scanner

[kennylobo]

I am trying to register my DR-G1130 scanner on the scanner website and Canon cannot find the Product

Pls help - what do I need to do.

Thanks 

Ken Lobo

[SamanthaW]

Please verify you are typing the full name into the field: imageFORMULA DR-G1130, and click it from the dropdown.

Hope this helps!

[shadowsports]

Hi kennylobo,

I can confirm the imageForumula DR-G1130 does not show up for registration.  I tried multiple variations.  

I did find other imageFormula models, but not yours.  To resolve, you'll need to contact support.  

Canon Support
1-800-OK-CANON (1-800-652-2666)

I've had to ask to have a product added to the database before.  Once reported, it doesn't take long.  I got an email letting me know to try again and this time my product was found.