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Need help with registering image formula DR-G1130 scanner

kennylobo
Apprentice

I am trying to register my DR-G1130 scanner on the scanner website and Canon cannot find the Product

Pls help - what do I need to do.

Thanks 

Ken Lobo

2 REPLIES 2

SamanthaW
Moderator
Moderator

Please verify you are typing the full name into the field: imageFORMULA DR-G1130, and click it from the dropdown.

Hope this helps!

shadowsports
Legend
Legend

Hi kennylobo,

I can confirm the imageForumula DR-G1130 does not show up for registration.  I tried multiple variations.  

shadowsports_1-1706934074925.png

I did find other imageFormula models, but not yours.  To resolve, you'll need to contact support.  

Canon Support
1-800-OK-CANON (1-800-652-2666)

I've had to ask to have a product added to the database before.  Once reported, it doesn't take long.  I got an email letting me know to try again and this time my product was found.

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

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