cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Driver doesn't work, scanner not recognized

sun622
Apprentice

Model MF212W. The printer works great!! Problem is the scanner. It says I need a driver so I download the suggested driver from the Canon website. (BTW I have Mac 15.01 sequoia 15.1.1). I then go to the Canon MF scan utility. Click on it and it says "

No available scanner found.

Follow the instructions in the User's Guide for the scanner driver to add the scanners you are using."  

I did not see a user's guide for this only a download called mac-scan v21517-00. Is this the right driver? So why doesn't the scan utility recognize my unit? Any help is deeply appreciated.

1 REPLY 1

shadowsports
Legend
Legend

Greetings, 

How is your printer connected and to what please?  If you open image capture, is the scanner accessible there?

 

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

Avatar
Announcements