12-03-2024 10:06 PM
Model MF212W. The printer works great!! Problem is the scanner. It says I need a driver so I download the suggested driver from the Canon website. (BTW I have Mac 15.01 sequoia 15.1.1). I then go to the Canon MF scan utility. Click on it and it says "
No available scanner found.
Follow the instructions in the User's Guide for the scanner driver to add the scanners you are using."
I did not see a user's guide for this only a download called mac-scan v21517-00. Is this the right driver? So why doesn't the scan utility recognize my unit? Any help is deeply appreciated.
12-04-2024 05:22 AM
Greetings,
How is your printer connected and to what please? If you open image capture, is the scanner accessible there?
~Rick
Bay Area - CA
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