04-02-2022 02:54 PM
WIN10 PRO
Recently Print or Copy function does not work. Failure message:
"The printer driver supported by this software is not installed. Install it and then retry."
I suspect a Windows update has affected Canon MP Navigator software. I updated Canon driver to 14.0.8a and Navigator to 2.13. no affect on ability to print.
Scan and pdf do function.
04-13-2022 01:10 PM
Hi swips88,
Who is the manufacturer of your printer and what model number is your printer?
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.