11-28-2022 03:45 PM - edited 11-29-2022 11:02 AM
Need assistance with Canon Dr-M260 scanning to B&W in certain applications.
The application is known as RVI PC Imaging 8 which sends the image to our AS400.
I've tested the scanner and driver in the Kofax software as well as the Windows Store Scanner and they scan to Gray Scale just fine.
I've updated the scanner driver use to Gray Scale as default, but that doesn't help. The application will continue to scan to B&W
11-28-2022 11:29 PM
I see the scanner supports 8bit grayscale. Unfortunately, Canon is unable to support function of 3rd party software with this scanner. Have you contacted RealVision Software for assistance? I have no experience with this application, sorry.
Bay Area - CA
~R5 C (126.96.36.199) ~RF Trinity, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It
03/02/2023: New Firmware Updates Are Available:EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.