CanoScan 9000F not scanning

[phil01]

I have had a ConoScan 9000 for years. Only used once to scan all our family photos on the death of my parents after which I packed it away in its box.

Recently needed to scan some documents but ound that the scanner is no longer working.

While Scanning, I get a message that the scanner is working then scanning and finally an error messgae that my laptop could not communicate with the scanner.

Screen shot of error message below:

[normadel]

Try another USB cable. Try a different USB port on the computer.

[phil01]

Tried 4 different USB cable and all the ports. Tried also on a different  laptop with same results.

[jrhoffman75]

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@phil01 wrote:

I have had a ConoScan 9000 for years. Only used once to scan all our family photos on the death of my parents after which I packed it away in its box.

Recently needed to scan some documents but ound that the scanner is no longer working.

While Scanning, I get a message that the scanner is working then scanning and finally an error messgae that my laptop could not communicate with the scanner.

Screen shot of error message below:

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Have any of the computers had an operating system update since the scanner last worked?