10-05-2022 11:12 AM
I'm trying to register my ImageFORMULA R10 so that I can get some customer support. But the R10 is not listed on the Product Registration list (like the R40). How do I register my device?
10-05-2022 11:23 AM
Hello! The imageFORMULA R10 does not require a My Canon Account for support at this time. You can reach support by dialing 1-800-OK-CANON (800-652-2666). If you have trouble getting through the automated system, press zero when it asks for your product, then press zero again when it asks again, and a call director will verify your product information, and get you to the proper team.
10-05-2022 11:23 PM
Thank you. I will call in the morning. Did you see my other post?
03/02/2023: New Firmware Updates Are Available:EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
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