XF605 "USB (Type-C) Mode" greyed out

[MBANK]

I want to connect my new Canon XF605 as a webcam

When I go to Settings (item 7) the "USB (Type-C) Mode" setting is greyed out and I cannot change it.

Does anyone know how to enable this so I can make the change needed?

Thanks

[jfremer]

I'm sure this is one of those "terrible interface" issues with a very simple but ming-bogglingly obscure and technical contingency answer (i.e. "Of COURSE if you have the widget A/B sync flibbertyfloo dynamics level set to MEDIUM you can't use USB Mode!!!!")

The answer will surely be to go to some seemingly-unrelated menu area to an indecipherable choice on a never-used feature and change from one setting you don't understand to another setting that has no discernable meaning and THAT will allow you to use USB (Type C) Mode

[shadowsports]

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@jfremer wrote:

I'm sure this is one of those "terrible interface" issues with a very simple but ming-bogglingly obscure and technical contingency answer (i.e. "Of COURSE if you have the widget A/B sync flibbertyfloo dynamics level set to MEDIUM you can't use USB Mode!!!!")

The answer will surely be to go to some seemingly-unrelated menu area to an indecipherable choice on a never-used feature and change from one setting you don't understand to another setting that has no discernable meaning and THAT will allow you to use USB (Type C) Mode

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Happy Holidays,

This post is 8 months old. The Camera has 2 USB ports. There is a clear explanation. 🤔

The USB host terminal is available for future functionality expansion.  

The USB-C port 

The notes indicate the function cannot be used simultaneously with the Browser Remote function (A 184), XC Protocol (A 191), still image recording or during IP streaming.

😉 

[jfremer]

I'm trying to determine how your comment explains why the choice to configure the USB (Type-C) Mode is greyed out and what else needs to be changed (or what needs to be done) to get access to it. The manual clearly shows that the USB-C port is the one used for the web functionality. In my case I connected my computer to the camera via USB-C and had the Canon webcam app running. All references say I need to set the USB (Type-C) Mode menu choices, but the choice on the camera is (as I posted previously) GREYED OUT. 

I've worked on dozens of cameras from different manufacturers and this is clearly a CLASSIC case of UNDER DOCUMENTATION. I'm pretty sure I have to change some other setting on the camera to enable this menu setting, but there is absolutely no documentation of dependencies. Regardless--if you sell a camera and proclaim in all of your marketing that you can use it as a webcam you should supply instructions on how this is done and what variables might interfere with the ability to use the feature.

BUT... there is absolutely no documentation. 

[samdb]

The USB cable needs to be unplugged to change this setting. As soon as you attach the cable it becomes greyed out.