Unusual Shutter Sound During Shutdown - Canon R5C

[aliabbas_3]

Hey everyone!

I’m experiencing a strange issue with my Canon EOS R5C and wanted to check if anyone here has encountered something similar.

Sometimes, when I turn off the camera while it’s in video mode, I hear a rapid mechanical shutter sound (about 4 quick clicks) right before it powers down. It doesn’t happen every time, but it occurs occasionally.

I managed to capture the sound on video (attached below).

I also disabled the Auto Sensor Cleaning feature to test if that was causing it, but the sound still appears.

I'm using the Canon RF 24-70mm f/2.8 lens.

I found a similar sound in this YouTube video: (attached below)
However, in my case, the sound only happens during shutdown and does not continue afterward.

1. Has anyone experienced this issue before?
2. Is it considered normal or should I get the camera checked?

Appreciate any input or experiences you can share 🙏

#EOS #R5C #RF24-70f2.8

[kodiakcreativit]

Mine has started to do the same thing within the last couple of months. Video mode, when turning off a series of mechanical clicks then the camera turns off normally. when running it operates without issue, just a noise on shut down. It doesn't happen all the time. I hear it with different lenses.  firmware is 1.1.2.1 currently. Has there been any progress in figuring out what's going on?

[shadowsports]

Greetings, 

No updates I am aware of.  Mine has never made this sound.  My shutter is set to close always.  i tested with 1.1.2.1 and now 1.1.3.1.  I cannot reproduce this behavior.

[kodiakcreativit]

I wonder how wide spread the problem might be. Since I saw exactly the same issue as the original poster.

Mine made another sound recently but I'm pretty sure it was dust or some other kind of debris in the cooling fan area, some compressed air seems to have resolved it for now.

I'm updating to 1.1.3.1, which I almost didn't do because I have an event coming up in a couple days which I really need this camera to be operable, but I also have seen another odd behavior that I thought might make the update worth it...I've noticed that often my camera will not turn on when I turn the switch to photo or video. even with a fully charged battery. i discovered this happens most often if I have an external PD power supply attached and the battery installed. to fix it I have to disconnect external power, remove and reinsert the battery. then it will power on fine. then I can turn on the PD power supply. It didn't used to do this so I wonder if I've just encountered another glitch. Seemed the no power on issue would only ever happen when I had something really important going on and badly needed the camera to function, after some time I discovered the common factor was being connected to external power. 

[shadowsports]

Greetings, 

I think you need isolate the steps, prepare a document and send your camera to Canon for inspection.

My camera always turns on with or without PD connected. I can connect it when it's powered on, during operation, etc.  I don't need to remove my battery or anything like that.  Granted, I normally connect PD when the camera is off but I have connected it while running with no adverse effect.  My PD is 45 W 9 volt 3 amps.  I have several cables but all of them are rated for 100 W of PD.  I purchased my camera at release 4 years ago.  It was in the second batch after the Pre-Orders were fulfilled (received in June).