Cinema Raw Development Software issues.

[StoryBox]

I have a launched Cinema Raw Dev but it does not see my files when I select the folder with the .CRM footage.  Any ideas?  I am on a Mac with the latest version of Cinema RAW Dev. 

[Tim]

Hello StoryBox, 

Given the issues that you have been having with the EOS Cinema Raw Dev, we would recommend calling our Customer Care Center for live, step by step assistance.

Please call 1(800)828-4040 and follow the prompts for Technical Support. Our agents are available Monday through Friday, from 8 AM to Midnight EST, and on Saturdays from 10 AM to 8 PM EST.