09-13-2024 09:55 PM
I have a inquiry regarding the Canon R5C camera: currently working with:
- NP-F SmallRig board with new USB-C output.
- Kastar For Son NP-F960/970 lithium battery 7.4V 8700mAh, 64.5Wh new
- Brand new original Canon USB-C to USB-C cable that comes with the camera
- Brand new Canon R5C camera that has been working with for 3 months now
- Brand new, original Canon LPE6NH battery
- Camera firmware 1.0.7.1
- Ronin RS3 PRO stabilizer
SCENARIO #1: Canon LPE6NH battery runs out of power. Why?
SCENARIO #2: Camera shuts down when removing the Canon LPE6NH batter. Is it normal?
SCENARIO #3: Connection with Ronin RS3 PRO stabilizer
TEST #1: Charging the Canon LPE6NH battery
TEST #2: Turning the camera on in Video Mode
TEST #3: Charging a MacBook Pro
TEST #4: Using the MacBook Pro Charger
I hope you can help me to know if this is normal with the R5C model or should I do some update, firmware reversal
09-14-2024 04:02 AM - edited 09-14-2024 04:03 AM
Sorry to hear about your problems.
Just a note: Your post is very long, and seems to cover multiple issues. It would be better to break it into multiple posts. For example, remote controlling the camera from a gimbal really has nothing to do with charging.
As for charging -- just the other night I was doing an astro timelapse, running the R5C off an external power bank. At the end the internal battery was 100%. So I'm not seeing your issue.
But note that the R5C can only run off a power supply that specifically supports POWER DELIVERY. Does your setup do this? Note that Power Selivery is a specific protocol, which is optional on USB C. It doesn't matter how many volts or amps you have, if you don't have Power Delivery, it won't work.
When you plug the USB power in, the battery indicator in the camera display should change from bars to the text "USB PD". Does this happen? If not, that's your problem right there.
As for your "SCENARIO #2": yes. When you open the battery door, the camera shuts down immediately. This is by design. You can argue whether it makes sense, but that is how the camera works. You have to have a battery in the camera, and the battery door has to be closed, even when USB power is plugged in.
09-14-2024 08:27 AM - edited 09-14-2024 08:51 AM
Greetings,
Both AtticusLake and I have owned the R5 C since its release.😀
My body arrived with 1.0.1.1. I've run every firmware released since. I loaded 1.0.7.1 on 7/4. 1.0.8.1 was quietly released 8/28 to address a minor issue. I have not experienced the behavior and have not upgraded yet. Two things will cause the camera to power off. One is opening the card slot cover, the other is opening the battery door.
I reviewed your use cases. Camera off. Battery installed. If you connect USB PD either before or after powering the camera on, you can hot swap (or remove) the battery. The camera will stay on or continue recording, I just did it a minute ago to confirm. In this situation, the camera will continue running without a battery until the power source is depleted. The battery door can be open or closed.
The important point to note is your power source has to be rated USB PD, and a battery has to be present in the camera, and powered on before you can open the door and remove the battery.
You cannot connect USB PD without a battery installed and turn the camera on. It will not operate. A battery has to be present first.
I can't remember if the battery charges with USB. PD connected and the camera is powered on. I'll check that for you when I get a cup of coffee ☕🙂
I suspect your SmallRig battery plate and battery solution are not rated for USB-PD as AtticusLake suggests.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
09-14-2024 10:58 AM
I beg your pardon, and thanks Rick for correcting me -- yes you can hot-swap batteries, in video mode, as long as you start with a battery in, just as Rick says.
In photo mode, when you open the battery door, the camera stops at once, even while shooting a timelapse.
(I think it's the R5 where you can't hot-swap in video mode.)
09-14-2024 11:40 AM
Hi Ian,
I know you're correct because I've opened the battery door in photo mode to see what would happen. 😯. Doesn't end well.
Definitely works in video mode.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
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