01-06-2024 10:45 PM
I have a brand new C70 with 1.0.8.1(latest) firmware. When I tried to enable "Lens Optical IS" in the menu, the option is greyed out and the message "This function is not compatible with the current lens". This is when I attach any of my IS capable Canon Lenses with the latest firmware.
RF24-70 F2.8
RF 14-35 F4
RF 70-200 F2.8
EF 24-105 F4 with the 0.71x mount adaptor.
AF works with all these cameras and the focal length/aperture value are communicated correctly to the camera. Am I missing something or do I have a defective camera? Thanks!
01-09-2024 09:27 AM
This is what I did as well with my C70 and the 24-70 f/2.8L. Set IS to ON on the lens, but also never used Digital IS.
01-09-2024 10:28 AM
Greetings,
You saved me call to support. I noted the presence of a "✋" on the LCD screen with the switch on or off. The icon changes color indicating on/off which makes sense.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
09/26/2024: New firmware updates are available.
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