04-22-2018 01:20 PM - edited 04-22-2018 01:22 PM
Hello,
I have a C300 MK II that I purchased brand new a few months ago and I'm getting a lot of glictches in my footage. It's making my footage unreliable. I've owned and used the Canon C100 MK II and C300 MK I for years I found them to be extremly reliable which is why I upgraded to the C300 MK II. I'm not sure if I was just unlucky and got a lemon or if there is a quick way to fix this. Does anyone know if this can be fixed? It's happened on a few occasions but I'm fortunate enough to usually be shooting multi-cam so I can cut away to another camera. Regardless this shouldn't be happening. Any help would be greatly appreciated!
04-22-2018 06:01 PM
You did not post in the best forum for you issue. Hopefully, a moderator can move the thread to the Cinema EOS forum. Meanwhile, I would check the quality of the memory card, or whatever medium you are using to store the images.
06-29-2020 01:55 PM
Did you ever get the glitch issue resolved? I recently rented a C500 mark ii for a project, and after injesting all of the footage I noticed this same glitch on many clips. I've never seen it before or had it happen on any other Canon cameras I've used, so I'm at a loss.
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.