04-22-2018 01:20 PM - edited 04-22-2018 01:22 PM
Hello,
I have a C300 MK II that I purchased brand new a few months ago and I'm getting a lot of glictches in my footage. It's making my footage unreliable. I've owned and used the Canon C100 MK II and C300 MK I for years I found them to be extremly reliable which is why I upgraded to the C300 MK II. I'm not sure if I was just unlucky and got a lemon or if there is a quick way to fix this. Does anyone know if this can be fixed? It's happened on a few occasions but I'm fortunate enough to usually be shooting multi-cam so I can cut away to another camera. Regardless this shouldn't be happening. Any help would be greatly appreciated!
04-22-2018 06:01 PM
You did not post in the best forum for you issue. Hopefully, a moderator can move the thread to the Cinema EOS forum. Meanwhile, I would check the quality of the memory card, or whatever medium you are using to store the images.
06-29-2020 01:55 PM
Did you ever get the glitch issue resolved? I recently rented a C500 mark ii for a project, and after injesting all of the footage I noticed this same glitch on many clips. I've never seen it before or had it happen on any other Canon cameras I've used, so I'm at a loss.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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