01-01-2020 01:36 AM - edited 01-01-2020 03:39 AM
Flipped on my C100 today to test some monitors and there was no image in the viewfinder. Has anyone seen this? I am about to do a full camera reset and maybe a firmware update, but I'm not sure if it's going to help. The camera has beens stored in a Pelican Case in the two weeks since I used it. Any help would be appreciated.
01-01-2020 09:56 AM
Looks like a call to Canon Support is needed.
01-01-2020 06:18 PM - edited 01-01-2020 06:19 PM
Flashed the firmware to the latest version, no luck. Now I need to try to find out if it's worth getting a C100 repaired or not at this point.
I wish I knew what could have happened. Do the sensors just randomly stop working? The menus are all fine. The audio input works. Just no image from the camera other than what I posted (that's when in 24p mode). No video from HDMI either.
01-01-2020 08:47 PM
@Spassvogel wrote:
Flashed the firmware to the latest version, no luck. Now I need to try to find out if it's worth getting a C100 repaired or not at this point.
I wish I knew what could have happened. Do the sensors just randomly stop working? The menus are all fine. The audio input works. Just no image from the camera other than what I posted (that's when in 24p mode). No video from HDMI either.
You're asking a question that most of us in the "EOS" topic area aren't qualified to answer. You might have better luck in the "Cinema EOS" topic area.
We seem to see a fair number of cases where a DSLR used heavily for video will experience a board or component failure, presumably as a result of overheating. I guess that shouldn't happen to a true video camera, but you never know.
01-02-2020 12:11 AM
Well, I didn't know there was a separate forum for the video cameras. My bad.
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