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pixma pro 200 ERROR on operation panel.


Using PPL and when go to print get message of error on panel. Using Canon photo matte letter size paper.

on the printer panel, I Cannot change from "Template" paper.

I also get the message that this paper does not have wide margins and change to a paper with wide margins.  I am printing 8x10  and I don't know if that is because the paper is set to template, I have it set to the letter size in the layout


Product Expert
Product Expert


Letter size is 8.5 × 11 inches so that could be causing the issue. You can selecting custom and  then enter 8x10. You can also turn off the paper mismatch setting on the printer. You would need to select various settings on the home screen of the printer, then select printer settings, use the arrows to go to paper settings and then select paper mismatch option. 

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