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imagePROGRAF PRO-1100 banding / horizontal lines in first inch of print

themagiceight
Contributor

Hi, I just bought the Pro-1100 yesterday and I'm printing to MOAB Lasal 235 5x7 paper using the correct MOAB profile. I notice in the first inch or so of printing, I get horizontal lines / banding (shown below). This is consistent across different images, and I've tried change the following:

  • print head height at standard, med-high, and high
  • unidirectional printing on / off
  • abrasion prevention on / off
  • vacuum on / off
  • borderless and with margins
  • Re-alignment of the print head

I'm going to try other paper tomorrow, but at this point this seems like a hardware issue? Anything else I should try?

Have to admit, I'm pretty frustrated either way, given that this printer is brand new, I've wasted quite a bit of paper and ink troubleshooting, and some ink cartridges are already at 30%.

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1 REPLY 1

wdahab
Apprentice

I'm having the same issue. Just started recently (wasn't happening a few weeks ago) and is only affecting my prints on 4x6 (both glossy and semi-glossy) but for some reason isn't affecting my prints on letter-sized Luster paper.

One thing I did notice, that may help with anyone looking at this, is that when I cancel a print during this section of printing, you can see that the printer prints roughly a quarter inch at a time, overlaying a little bit more at a time. The lines are showing up on the leading edge of those sections (you can see them already being built up in the below picture. I don't know if that gives any insight into what's going wrong, but it's very frustrating.

 

5A1AC480-7B12-4686-9749-935B0DAC27CF_4_5005_c.jpeg

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