11-08-2024 12:50 AM
Hi, I just bought the Pro-1100 yesterday and I'm printing to MOAB Lasal 235 5x7 paper using the correct MOAB profile. I notice in the first inch or so of printing, I get horizontal lines / banding (shown below). This is consistent across different images, and I've tried change the following:
I'm going to try other paper tomorrow, but at this point this seems like a hardware issue? Anything else I should try?
Have to admit, I'm pretty frustrated either way, given that this printer is brand new, I've wasted quite a bit of paper and ink troubleshooting, and some ink cartridges are already at 30%.
11-15-2024 09:04 AM
I'm having the same issue. Just started recently (wasn't happening a few weeks ago) and is only affecting my prints on 4x6 (both glossy and semi-glossy) but for some reason isn't affecting my prints on letter-sized Luster paper.
One thing I did notice, that may help with anyone looking at this, is that when I cancel a print during this section of printing, you can see that the printer prints roughly a quarter inch at a time, overlaying a little bit more at a time. The lines are showing up on the leading edge of those sections (you can see them already being built up in the below picture. I don't know if that gives any insight into what's going wrong, but it's very frustrating.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.