imagePROGRAF PRO-1000 has blue tint at top of black and white image

[hghudso]

My pro 1000 is printing a blue/cyan tint at the beginning of a print job. The blue/cyan tint is 0.25" to as much as 3" and extends the entire width of the print. After this the print is normal. Happens with black and white or color prints. Print head shows all clear and I never see this happen on the plain paper nozzle test prints. Any suggestions?

[cdprints]

I also have had this happening with no solution for the past year. Have you found a solution?

[jrhoffman75]

Register your product, if you haven't already done so, and contact Canon support.

Canon Support for imagePROGRAF PRO-1000 | Canon U.S.A., Inc.

[hghudso]

Update: I was not reading the nozzle print head test correctly. Turns out the print head was bad. A new printhead is $650. There are third party heads a lot cheaper but that seems risky. To replace the print head you have to drain all the ink (~$350 worth of ink) into the dump tank then, when replaced, refill the new print head with ink. This takes about half the ink in the cartridges (another ~$350). That said bought a new printer.

[cdprints]

Thanks so much! i figured I was going to be at that stage. It lasted me well for 5yrs at least. Do you know if I can take out the inks from the old one and place into the new one? Or would it be better to just write them all off? So frustrating as some of them are still quite full!

[hghudso]

I put my mostly full old ink cartridges in the new printer. They need to be at least half full when the new printer loads the print head with ink. 

[KTMartin]

Hi.. I have had this exact same issue for about a year and have cleaned so many times and wasted so much ink and maintenance cartridges. I thought it was because I was using washi papers and Matt papers which are quite dusty. It’s now happening all the time … how did you know this was a dying print head issue please? 

[Michael_Paris]

Hi all,

Same exact issue here in Paris, France. I have my Canon prograf 1000 since it was out (2015 ?) and never had any big issue (except with the system to put in and out the cartridges).

I recently have this blue tint appearing on top of my prints (not only black and whites but also color ones).

What is really strange is that it's not 100% of the time, I would say 50% but it's aleady too much paper and ink wasted. I am so disappointed because I still have a full set on inks, and they are not the same on the new 1100.

[KTMartin]

Having wasted so much ink, paper and maintenance cartridges I have now bought a pro 1100… it’s such a relief to not have this issue all the time, worth the £1000!! I have spoken to a few people about this and we think the cyan nozzle is probably too blocked to clean with the printer cleaning system and so needs a manual clean by removing the print head, cleaning and replacing. I will do this when I can face it and then hopefully sell that machine and its inks to try and recoup a bit of cash. Very frustrating indeed…