10-14-2022 10:36 PM - last edited on 10-15-2022 09:33 AM by Danny
All of a sudden my pro 1000 started printing a quarter of the image and expel the paper. If I place the paper back in then it prints the whole
it is a waste of paper and ink
I have delete all the software and re install. and reset all the features in the printer to no avail
10-17-2022 01:17 PM
Hi,
So we can best assist you, please reply with the answers to the following:
We look forward to your reply.
If you would like assistance in real time, I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.
10-17-2022 01:52 PM
I have windows 10 latest update.
Have used the prosoftware that came with the printer as well as directly from Photoshop.
I was t Printing an 11x14 and 16x20 in bith instances it stop 1/4 into the printing expell the paper and if I load it again then it prints full...
Have tried three different computers with same result
10-18-2022 12:41 PM
Hi,
Since this is happening on 3 different computers, I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.
The real time feedback of a live technical support call would be very beneficial in this case and we look forward to hearing from you.
10-18-2022 01:10 PM
No luck there either..
Rhey asked me to do what I had done and to try printing with USB. Then rhey finally told me it needs to be replaced and to buy a new one 😵 quality canon last only one year... Dissapointing
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