iPF8100 blue is printing green

[heinzelmann]

Hi i have an issue with an iPF8100 suddenly printing the blue not blue but green. I have already replaced the right print head and the blue ink cartridge but still the same. Any ideas are very welcome? Kind regards Heinz

[Michael]

Hello.

If the colors continue to print incorrectly, we would have to advise that you contact our support group by calling us at 1-800-423-2366.   A support agent will be able to assist you and go over your options to resolve this issue.

[heinzelmann]

Hello

Thank you for your reply.

I'm based in Switzerland and we therefore have a time difference.

Where is your support located so I can take that in to consideration?

Best regards

Heinz

[Porcha]

Hi there!

Unfortunately, we only can support customers based here in the USA. We recommend visiting https://global.canon and select your country or region for your support needs. We hope this helps!