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New Contributor
Posts: 4
Registered: ‎09-06-2016

how to change b&w to color

[ Edited ]

Hey ! When I select the picture I want to print it appears in b&w and I want it in color. what I have to do to change this status?

Thanks !

canon pixma pro 100

Reputable Contributor
Posts: 861
Registered: ‎10-12-2012

Re: how to change b&w to color

Hi, JOAN1976!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know the printer model you are using, and which software you are using to print.

 

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF
 
Thanks!

New Contributor
Posts: 4
Registered: ‎09-06-2016

Re: how to change b&w to color

canon pixma pro 100
Reputable Contributor
Posts: 861
Registered: ‎10-12-2012

Re: how to change b&w to color

Thanks!

 

Which software program are you using to print the picture with? Also, which version of Windows or Mac is in use?

New Contributor
Posts: 4
Registered: ‎09-06-2016

Re: how to change b&w to color

[ Edited ]

the one it came with the printer. I don't have this issue with other programs. Don't know what windows version...

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