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Trouble with Canon Pro-1000 and macOS Sequoia (Magenta Tint)

cyanotypes
Apprentice

Hey everyone,

I can't figure out why my Canon Pro-1000 is printing black and white photos (all photos for that matter) with such a noticeable magenta cast on my M4 Macbook Pro (Sequoia 15.3). I've spent the better half of a day researching and attempting to troubleshoot the issue - here are all the methods I've tried:

  • up-to-date Canon Drivers (29.1.0.0) instead of AirPrint

  • printing via USB instead of wireless (Bonjour)

  • avoiding double profiling (tried printing from Photoshop, Capture One, QImage, Professional Print & Layout)

  • trying different papers (tried Epson Cold Bright Rag and Canon Pro Luster)

  • trying different computers and OSes (macOS and Windows, both are still pink)

  • Nozzle Checks are superb and there is no "magentification" of neutral tones like there are in my photos

  • Color Calibration Test Print looks great

  • Inks swapped out, no errors

NOTES:

  • the only time I've gotten a B&W picture to render correctly in black and white is by printing an image from my phone via Apple's horrible print dialog through default options - when I set paper size, paper type it goes back to printing with a magenta cast.

There are probably a few other common fixes I've tried that I've forgotten but please let me know if anyone has any idea on how I can get this thing to start printing correctly. It would be very much appreciated!

1 REPLY 1

cyanotypes
Apprentice

I just bought the printer from friend and drove it home. We did NOT use transportation mode in order to save ink and we thought it would be pretty level the whole way, but maybe not.

Interestingly enough, another friend has the same printer and I printed the same way on his printer: perfect prints, no cast.

We think it’s a hardware issue. I printed a calibration sheet via the UI and everything is the same BESIDES the second gray row from the top (beside the blue row). His is gray, mine is magenta. Seeing as how the UI doesn’t take into account driver profiles, something is wrong with the internals. I’ve just initiated a deep clean, so we’ll see if that helps at all.

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