10-01-2016 04:23 PM
I'm using a Canon Pixma Pro-1 printer. I purchased it new 3 years ago. It has worked flawlessly until recently when it stopped working and gave me an error B200 message. It won't even allow me to open the ink bay doors to reset the tanks. The two lights above the buttons on the front of the printer blink intermittnely.It is completely unresponsive. Please advise. Thanks.
10-03-2016 01:33 PM
It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.
Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.