Canon Support Sucks

[Mechanaut]

Well I have tried repeatedly [too many times]; the submit button (as mentioned above) does not function, and will not submit the report.

So I'll ask here [If any moderator would forward this to the administrator/or support]: You have my contact address, (or PM?).
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I have a canon Pixma Pro 100 with a missing print head. I came to the canon website to order a replacement, but I cannot find the appropriate product link. It is a standard part included in the box; wrapped separately, and intended for user installation. I cannot buy/install canon inks into (or print with) the machine unless I have the print head.

Please send me the information/web link needed to place my order for one, thanks.

Mechanaut
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[StevenMOD]

Hello, Kathy4!


We're afraid that you may have talked to another company pretending to be Canon. Canon USA does not charge for sales support nor would we try to access your computer for a printer hardware issue. Our United States based technical support team would be happy to help you resolve this issue. They can be reached at our toll free number 1-800-OK-CANON (1-800-652-2666), Monday to Friday from 8AM to 8PM ET.