03-22-2019 05:03 PM
I have a Pro-100 Canon printer that will not feed photo paper. I have used Canon and HP photo paper and neither work. It will feed 8 1/2x11 and 11x17 but it will not feed glossy 4x6 or 5x7....does anyone have any suggestions.
You will not believe this but I have had this printer for 3 years and have never been able to fix the problem. I have called Canon and they just continue to put me on hold constantly. I still have the original ink in this printer. Fortunately I have other Canon Printers for back up but I'm getting very frustrated with this printer that has never worked correctly. Can anyone help or give me an suggestions. I have done all the cleaning of the rollers and all the maintenance suggested and it still will not grab the paper and feed it into the printer. Help.....
03-29-2019 12:41 PM
So we can best assist you, we would need some more information to help narrow down this issue.
We look forward to your reply.
04-02-2019 11:57 PM - edited 04-03-2019 12:01 AM
In the printer driver, there is a utility (maintaince) which will clean the paper feed roll . If you activate this, your problem might be solved. There is a discussion on this at this site:
Notice that it may be adviced to clean rollers manually with rubbing alcohol with a paper towell.