04-24-2023 01:17 PM
I realize this is a very old printer, but it was given to me and when it prints, it looks great. This printer has not been used in two years. I ran a test page a few days ago and it actually printed fine. All the inks were out except black so I replaced those and tried to run a test page again. This time nothing prints on the page, not even the black. I've ran several deep cleans and nozzle checks. I have a deadline to print things for my son's PTA and would greatly appreciate any suggestions to fix the issue.
04-24-2023 07:34 PM
Sounds like the head may have failed. You can try multiple deep cleanings to see if that corrects the problem, but you will use a lot of ink, which costs money, and still may not correct the problem. Personally, i think you would be better served by getting a new printer.
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