04-24-2023 01:17 PM
I realize this is a very old printer, but it was given to me and when it prints, it looks great. This printer has not been used in two years. I ran a test page a few days ago and it actually printed fine. All the inks were out except black so I replaced those and tried to run a test page again. This time nothing prints on the page, not even the black. I've ran several deep cleans and nozzle checks. I have a deadline to print things for my son's PTA and would greatly appreciate any suggestions to fix the issue.
04-24-2023 07:34 PM
Sounds like the head may have failed. You can try multiple deep cleanings to see if that corrects the problem, but you will use a lot of ink, which costs money, and still may not correct the problem. Personally, i think you would be better served by getting a new printer.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.