05-20-2013 10:20 PM
Only the PM ink is clogged even after cleaning and deep cleaning and new ink. I have even wiped the contact pad under the cartridge with a cotton tip. I am using non-Canon ink! Is repair next? Thanks.
05-26-2013 10:26 PM
Hi Reliceye,
If you have only tried a single deep cleaning, I recommend 3-4 consecutive deep cleanings. If that does not resolve the issue, please use the Contact Us link to get in touch with our support staff who can provide relevant support options.
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.