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Pro Pixma 100 Slow Down

rextilleon
Contributor

Went to print this morning, the way I have been doing for months, and all of a sudden the printer has slowed down to a crawl.  A simple 4x6 print is taking upwards of ten minutes.  Nothing has changed in  my office and the printer and the access point  are only seperated by a couple of feet.   I ran the utility and found that the link and the signal level are around 50%.  This is not  good.  Anyway, ideas?  I make my living with this thing and I need to solve it---

 

Thanks. 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi rextilleon,

 

Please disconnect the power cord from both the router and your PIXMA PRO-1000 and turn your computer off.

 

Reconnect the power to your router.  When your router is ready, reconnect the power cord to your PIXMA PRO-100 and turn your PIXMA PRO-100 on and your computer on.

 

Once everything is ready, please attempt to print.

 

If the issue persists, what is the signal strength now?

 

What version of Windows (or OS X) is installed on your computer?

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