01-23-2021 11:34 PM - edited 01-23-2021 11:48 PM
Hi all,
I've got a new Pro 200 here and I'm having a really weird issue with prints from it. I've come from a old Pixma iX6860 which aside from everything look a little flat, didn't have any major issues with regards to print quality. But, on the Pro 200 I'm noticing that my prints are coming out "blotchy" or maybe grainy/noisy - it almost looks like the colours that make up what I'm printing haven't been blended together properly.
I've tried 4 different kinds of paper and cardstock, all of which the iX6860 was able to print on just fine. The issue is more pronounced on the "cheaper" cardstock so I've uploaded a photo of that to really illustrate what I mean, but it is present on all mediums even higher-end Museo cardstock. Please ignore the white spots, they seem to be unavoidable on this "recycled" cardstock.
In terms of troubleshooting, I've done the usual cleaning/aligning etc. I've also tested with various combinations of settings, the selected paper type doesn't seem to effect whether or not this issue occurs nor does the print quality setting.
Anyone know what this might be, or at least what I could refer to this as so I can Google it properly?
Cheers!
02-16-2021 01:07 PM
Hi synicalx1,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
09/26/2023: New firmware updates are available.
CN-E45-135mm T 2.4 L F - Version 1.4.0
EOS 1DX Mark III - Version 1.8.0
EOS R6 Mark II - Version 1.2.0
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
03/30/2023: New firmware updates are available.
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.