07-02-2022 11:43 AM
I was successfully printing 13x19 photos on fine art paper and on my 4th job, I started getting a message that the manual feed couldn't detect paper. I removed the paper, added it back in the tray and pressed ok. Then the error message indicated that it couldn't proceed because there was paper in the tray. This loop has continued and I have no idea why. I've tried to clean the rollers, and I get the same error. Any advice?
07-08-2022 03:49 PM
Hi hansenhaus,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
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