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Pro-200 Error 1308 Manual feed not detecting paper, then detecting a jam

hansenhaus
Apprentice

I was successfully printing 13x19 photos on fine art paper and on my 4th job, I started getting a message that the manual feed couldn't detect paper. I removed the paper, added it back in the tray and pressed ok. Then the error message indicated that it couldn't proceed because there was paper in the tray. This loop has continued and I have no idea why. I've tried to clean the rollers, and I get the same error. Any advice?

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi hansenhaus,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com



 

 

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