Pro-1000 How to Download Matte Premium Profile

[ajredaelli]

Hi All - Newbie here with the Pro-1000. On my Windows 10, when I go to my devices, it shows that my driver does not need an update, although I am not sure how to find the version number of my driver. I am using Professional Print & Layout, but even when trying to print from other software, I can only see a very limited number of profiles. I cannot see the Matte Premium, for sure. 

So, how do I know if I have the latests driver? - even though Windows is telling me that I have the latest,

And, if it updated, how do I load other ICC profiles to the driver?

Any assisstance would be appreciated!

[jrhoffman75]

Here is the Canon support site page showing the latest printer driver.

[ajredaelli]

Thanks so much. I will check it when I get back home. The weird thing is that the printer says it’s is up to date. But, looking through some docs, it says I should have the Canon profile I need. Is just not there. I appreciate the drive for sure.

[jrhoffman75]

If you are up-to-date post a screenshot of what you are trying to do.

I don't have your model printer, so I don't know if this applies, but for the Pro-100 there is a WS version of the printer that sometimes gets installed by Windows. The WS driver is a Microsoft driver with limited capabilties.

[ajredaelli]

Hmm that’s interesting. I will look into that for sure. Thanks.