Pro-1000 Blues seem to be clogging all the time.

[MDR]

Hi

i have a Prograf 1000

i must have used half of all new ink refills and a new maintenance cartridge the last few days doing so many cleans it’s becoming painfully expensive.  

it’s just blues. I can’t say which but Cyan shade is main culprit. It could be Cyan or PC but it’s blues that just start ok then fade out in last half of any print.  

I keep doing test patterns which after a clean become ok but then after one or two prints it happens again.  

I can’t trust my printer to print anything with a blue in it now and it’s cost me a lot of money so far in ink, maintenance carts and fine art paper. 

I'm at my wits end. When I get a good test pattern I trust the print to be good but it’s like I need to clean the head after every print and it’s just killing my pocket. 

Any ideas please before I just take a hammer to it?

Thanks 

Also I’m on latest firmware and use professional print and layout. It has happened with other programs as a test so it not software related imo. 
I have not done a deep clean which terrifies me after a normal clean is costing me so much ink. 

[Patrick]

Hi MDR,

It would appear that your PRO-1000 may require service.  If your PRO-1000 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PRO-1000 and then click on the Product Support button.  When that page loads, click on either the Phone Support button or the Chat Support button to access support.

If your PRO-1000 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.