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New Contributor
Posts: 2
Registered: ‎01-02-2018

Pro-100 will not connect to network

I have been trying to connect my Pro-100 to the network using your Canon IJ networking tool version 4.7.0. It keeps telling me the password to my router is wrong but I know it is not. I have successfully connected two Brother printers and checked with my service provider to make sure things are correct. What can I do?

I am running Mac OS 10.13.2

Esteemed Contributor
Posts: 4,865
Registered: ‎11-13-2012

Re: Pro-100 will not connect to network

Give Canon a call at 1-800-OK-CANON

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472
New Contributor
Posts: 2
Registered: ‎01-02-2018

Re: Pro-100 will not connect to network

I have been trying the live chat on the website with no luck whatsoever. Maybe it is because they have an extended holiday.

 

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