Pro-100 will not connect to network

[rappar19]

I have been trying to connect my Pro-100 to the network using your Canon IJ networking tool version 4.7.0. It keeps telling me the password to my router is wrong but I know it is not. I have successfully connected two Brother printers and checked with my service provider to make sure things are correct. What can I do?

I am running Mac OS 10.13.2

[jrhoffman75]

Give Canon a call at 1-800-OK-CANON

[rappar19]

I have been trying the live chat on the website with no luck whatsoever. Maybe it is because they have an extended holiday.