06-25-2017 04:50 PM
Pro-100 does not print. The yellow light flashes 3 times. I checked every possible option for that error but found nothing wrong. No paper jams. When I send a file to be printed it takes about an inch of the paper and stops flashing the orange light 3 times. This is a new problem. It worked perfectly until now. I turned it off and then on several times. I never had a print coming out with a peace of paper missing. Upon restart the yellow light is not blinking. After trying to print the blinking returns and won't go away. At some point it printed a 4x6 photo correctly. But no more. Any assistance will be gladly welcome.
Solved! Go to Solution.
07-03-2017 05:52 AM
Before I posted my intial message in this forum I had several times checked every one ot this error messages and attempted to solve them following the steps recommended on this site to no avail. The orange light kept blinking 3 times and no printing was possible. Nothing seemed to be wrong but my PRO100. I thought a tiny speck if dirt was blocking some sensor inside the printer.
After receiving a message from this site I checked again, step by step. There was no visdible paper jam or a door that was not properly closed. Yet when I attempted to printt a photo it worked normally.
Now my printer is back to normal.
Thank you for your assistance.
06-26-2017 06:16 AM
Hi AD,
Please follow the troubleshooting steps on the following page from the On Line Manual of your PIXMA PRO-100:
http://ugp01.c-ij.com/ij/webmanual/Manual/W/PRO-100S%20series/EN/UG/ug_trouble0300.html
If you continue to have difficulties, please contact our support group using the following link:
http://Canon.us/ContactLI
07-03-2017 05:52 AM
Before I posted my intial message in this forum I had several times checked every one ot this error messages and attempted to solve them following the steps recommended on this site to no avail. The orange light kept blinking 3 times and no printing was possible. Nothing seemed to be wrong but my PRO100. I thought a tiny speck if dirt was blocking some sensor inside the printer.
After receiving a message from this site I checked again, step by step. There was no visdible paper jam or a door that was not properly closed. Yet when I attempted to printt a photo it worked normally.
Now my printer is back to normal.
Thank you for your assistance.
11/20/2025: New firmware updates are available.
EOS R6 Mark III - Version 1.0.1
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.