06-28-2018 12:07 PM
My Pro 100 doesn't print exactly on the disk. It misses the top third of the disk and gets ink onto the K tray. Ive tried different settings and nothing seems to work. The Fit setting is to low on the tray and the contact setting is to high and is regected.
Is there something I'm missing? I loaded the latest driver. Is it firmware? Thanks for any help.
06-29-2018 07:48 AM
Hi PatCo,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
09/26/2024: New firmware updates are available.
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07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
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RF400mm F2.8 L IS USM - Version 1.0.6
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RF1200mm F8 L IS USM - Version 1.0.4
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