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New Contributor
Posts: 1
Registered: ‎05-09-2015

Pro-100 Clogged Nozzle?

When printing an image on my Pro-100 there appears to be a thin line with no ink. After 2 cleanings and one deep cleaning, the line is still there, but the nozzle check pattern shows no problem.

 

Any thoughts?

VIP
Posts: 11,893
Registered: ‎12-07-2012

Re: Pro-100 Clogged Nozzle?

You may need to remove the print head and clean it.  Very carefully, I might add.  There are videos to show you how.

EOS 1DX and 1D Mk IV and several lenses!
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Product Expert
Posts: 1,989
Registered: ‎10-17-2012

Re: Pro-100 Clogged Nozzle?

Hi spgfr,

 

Since the print head cleanings did not resolve the issue, cleaning the timing encoder film of the printer may help.  To do this, please follow the steps located here.  If you still experience difficulty, please call or email us using one of the methods on the Contact Us page for further assistance.

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