Pro 10 jamming at end of print.

[Helmetfire]

Good morning/afternoon/evening.

My little used Pro 10 has started grabbing prints near the end of the process, causing the print to stop feeding, which requires a very gentle pull to get it to come out. It only seems to occur on prints 5x7 or larger and is not paper-type related. There are some strange noises going on at the same time as it locks up, and the last couple of inches of the print edge are damaged. Any ideas? I am in the U.K.

Thanks in advance,

Chris.

[ArthurJ]

You've reached support for Canon U.S.A. If you require support outside the U.S., I recommend contacting the branch of Canon for your region. You may find the correct website using the map on the Canon Global website: http://global.canon/en/support/