11-03-2017 06:43 AM
Printers: Pixma Pro 100 & 100s
Mac: iMac and MBP
Program: Photoshop with PrintStudio Pro
More issues. We have been printing today and our images/prints, which were fine a few weeks ago, are now coming out with black borders. I've uploaded some examples below. One has a huge black blobby gardbled border, another has a thin line.
11-03-2017 11:01 AM
I don't know if this is your problem, but check that "Print the margins in black" isn't checked in the Layout tab.
11-03-2017 11:34 AM
44f,
If you continue to have difficulties, please contact our support group using the following link:
http://Canon.us/ContactLI
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.