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New Contributor
Posts: 2
Registered: ‎04-02-2019


My Canon Pro-10 printer is suddenly on printing a quarter of the photograph. How do I fix? Deparate!


Product Expert
Posts: 890
Registered: ‎11-19-2018

Re: Printing

Hi lvh8127,


So we can best assist you, we would need some more information to help narrow down this issue.


  1. What version of Windows or Macintosh is installed on your computer?
  2. What program are you using to print?
  3. Prior was there any changes made on your computer or any updates performed?

We look forward to your reply.


If this is a time sensitive matter, please contact Canon at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST. 

New Contributor
Posts: 2
Registered: ‎04-02-2019

Re: Printing

Thank you I figured it out, I was missing some updates on the driver and some other things, it worked after I updated these items.


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