04-05-2019 10:45 AM
My Canon Pro-10 printer is suddenly on printing a quarter of the photograph. How do I fix? Deparate!
04-11-2019 04:11 PM
Hi lvh8127,
So we can best assist you, we would need some more information to help narrow down this issue.
We look forward to your reply.
If this is a time sensitive matter, please contact Canon at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.
04-12-2019 08:36 AM
Thank you I figured it out, I was missing some updates on the driver and some other things, it worked after I updated these items.
Lori
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
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EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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