10-22-2015 11:23 PM
I'm running Windows 10 64bit and I have 2 Canon printers a pro 9000 II and pro 10 setup as a wireless printer.
I'm having problems with the pro 10 printer. I'll open an image in Photoshop CC2015. If I want to print the image I'll click File/Automate then I select Canon Easy-Photo Print Pro. When I click the down arrow to select a printer I only see the pro 9000 II. I do not see the pro 10 printer.
If I open Canon Easy-Photo Print Pro without using Photoshop the pro 10 printer appears in the dropdown along with the pro 9000 II.
If I try to print an image directly from Photoshop by clicking File/Print the pro 10 displays as an option.
This problem was happening before when I was running Window 8.1 before I upgraded to Window 10.
Does anyone have any idea why this is heppening?
Thanks,
Paul
10-23-2015 12:29 AM
I think you need Print Studio Pro for the Pixma PRO printers.
10-23-2015 10:51 AM
Thanks John that fixed the problem.
Have a great day and weekend.
Paul
10-24-2015 11:27 AM
John, raises a good point I would have thought that only the default printer used by Print Pro would be showing up through Photoshop. Besides, if you start the package, I would also expect it to allow you to select a printer to use.
The Print Pro software is probalby configured to use one printer, or the other, as the default printer.
10-25-2015 10:05 AM
I;m not sure if this is normal or a little weird the way I have to print using Photoshop. Once I open an image in Photoshop I can print using the Easy Photo Print Pro or the Print Studio Pro.
If I select Easy Photo Print Pro if I want to print to the Pro 9000II.
If I select Print Studio Pro if I want to print to the Pro 10.
The Pro 9000II doesn’t appear in the Print Studio and the Pro 10 doesn’t appear in the Easy Photo.
My default printer is a Brother laser printer. I’ve changed the default and that didn’t make any difference.
If I open Easy Photo Print Pro without Photoshop I can select both the Pro 9000II and Pro 10.
Thanks,
Paul
10-25-2015 12:30 PM
It looks like if you have PSP 1.4.1 or later it should work with the 9000II and PRO-10.
There is a version 2.0 that was recently released; download that one.
Is it Easy Photo Print Pro or EX that you are using as a standalone program?
10-25-2015 12:47 PM
I'm using Photoshop plug-in Print Studio Pro 2.0 and standalone Easy Photo Print EX 4.5.0.
The Photoshop plug-in is Easy Photo Print Pro 2.8.2.
Thanks,
Paul
10-25-2015 12:55 PM
It looks like PSP should work with the 9000II. You could try uninstalling EPPPro or just continue with what you are doing.
10-25-2015 01:05 PM
It’s a little irritating but I think I'll just continue with the way it works. Since upgrading to Windows 10 I'm having a few non photo related problems so I’m planning to do a clean install of Windows 10 in the next few weeks.
I do appreciate the help and have a great day,
Paul
10-25-2015 12:34 PM
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