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Print head manual alignment and nozzle check not showing colors

brittdeno
Apprentice

IMG_6332.jpeg

columns A-D are supposed to be brightly colored and column H is supposed to be black, but everything is way off and I can't figure it out. I tried doing a number of nozzle checks and deep cleaning but nothing has worked so far.

2 REPLIES 2

Abel
Moderator
Moderator

Hi, brittdeno!

So that the Community can help you better, we need to know the printer model and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

brittdeno
Apprentice

Hi! It's a Canon Pixma Pro 100. I actually ended up taking out the print head and soaking it in the 50/50 solution of windex/water and that cleared it up. Thanks!

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